Before you drive
With the aim of making your life as easy as possible, we've been busy working on improving the DriveNow app. We've added loads of new features, so now you can get started before you're even behind the wheel.
Once you've reserved your car, you can enter all important details about your journey by clicking on "Plan your journey"
- A private vs. business trip?
- Collision damage waiver to reduce the amount of excess
- Are you looking for an Hourly package? You can choose packages ranging from 3 to 24 hours
All of these settings are are now available exclusively in our app. You can also check and modify the information at any time before you open the car.
Let the app take the stress out of finding your DriveNow car, or use our 'blink' feature at the airport, for example.
As soon as you approach the car up to 150 meters, you will receive a push notification that lets you unlock the car with one touch via the app. Once you reach your car, the app will give you an overview of any damage on the car, if there is any.
This means that you've got everything sorted out before you're even behind the wheel. All that's left for you to do now is enter your PIN...and you're off! If you need any help getting on your way, the "Help getting started" feature in the app does exactly that.
Good to know: As of now, your rental starts with the PIN entry in the car so that you are only charged from then on. Furthermore, you are from now on informed by SMS only in case something should go wrong with your reservation.
Of course, you are still able to reserve all cars at the drop of a hat by holding your DriveNow customer card up to the reader in the windscreen. When you reserve in this way, you can check for damages directly in the car, select between a private or business trip, or book one of our packages.