DriveNow carsharing
DriveNow_Stockholm_Fleet_förminskad

DriveNow Stockholm will be closing

We regret to inform you that we are going to close Stockholm this fall.

As one of the leading car sharing services in Europe, we are very sad to inform you that we are going to close DriveNow in Stockholm on October 31st.

The reason for closing Stockholm is because the demand for DriveNow and the number of customers were lower than expectations. As well as increasing operating costs, such as congestion tax and parking fees made it more difficult to reach the goals that were set and required to keep DriveNow in Stockholm.

We want to thank all of our loyal customers for being with us for almost 3 years and for integrating our unique service in your daily lives. We have enjoyed being part of your lives as well, whether it was taking DriveNow to the airport, taking a day trip, etc.

We understand that you might have several questions. Therefore, we have prepared some answers about what happens to you as a DriveNow customer.

Kind regards,
Your DriveNow Team

What happens to me as a customer of DriveNow?

Can I still drive until October 31st?

Yes, you can use DriveNow in Stockholm as usual until October 31st. We will reduce the fleet size here slightly so the normal service is still available until closure.
 
What happens to my DriveNow account?
You remain a registered customer at DriveNow also after October 31st. So you can still use our service in other DriveNow cities.
 
Can I still use my DriveNow account in other cities?
Yes, you can furthermore use the service in other DriveNow cities after the closure in Stockholm - according to the countries specific terms and conditions.
 
What happens to my bonus minutes?
You can use your existing bonus minutes in Stockholm until October 31st.
 
What happens to my savings package?
Your savings package will automatically stop from being renewed on October 1st. We will no longer add driving minutes to your DriveNow account in October. You can use your September savings package during the month of October according to its normal duration. 
 
Can I keep on recommending friends in the app?
You can still recommend friends via the app but without earning any bonus minutes. Your friend can however register for free anyway - as registration is free of charge in Sweden from now on until October 31st.
 
I follow you on social media, what will happen to your channels?
After October 31st we will shut down all Swedish DriveNow channels. If you are still interested in following DriveNow, you can follow our channels in other DriveNow countries, as the service keeps running as normal in Copenhagen, Helsinki, several cities in Germany, London, Brussels, Vienna, Milan and Lisbon.