carsharing_faq

Tips for using DriveNow

Our practical tips make it even easier to use our app and cars. We will also help you get the most out of your DriveNow trip - ideas such as how to save money, reserve a car or how to say goodbye to searching for a parking spot.

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Refuel easily and free of charge with DriveNow

 

You usually don't have to worry about refuelling with DriveNow. Normally, you simply jump into your BMW or MINI, enter your PIN and set off.

However, if your fuel level does happen to be less than 25%, you can benefit! In this case, every customer who refuels in one of our partner petrol stations and drops off the car with more than 90% in the tank will be credited with 20 bonus minutes (with unlimited validity).

Refueling is only available at Via Verde approved GALP stations, which will be displayed on the car screen once you select "Special points of interest" from the menu. You can also locate the petrol stations using the app.

Park only at Via Verde approved pumps, once parked select "Refuel" on the car screen and a PIN code will be shown on the screen. Push the button at the pump and you will be prompted to enter the PIN code from the car screen, then you will be able to refuel the vehicle.

You can then unlock your car with the DriveNow app and set off again with a full tank, peace of mind and the gratifying feeling of having 20 bonus minutes!