There are over 700 DriveNow BMW and MINI vehicles spread across London and you don't need a key for any of them! But what does being a flexible car club member actually include? Although it may sound complicated, it's really very simple. We explain the key steps to flexible mobility with DriveNow. So let's go! Find it
Reserving a car: Open your DriveNow app and the closest car will automatically be displayed. If you want to choose the first car displayed, simply select Reserve. If you want a different car, swipe through the options to find the right one or use the car filter. Once you reserve the car, the first 15 minutes is free so you have time to get to the car. Planning your trip: On your way to your car, pre-plan your journey with the options available. Enter your destination and select whether you're using the car privately or for business. If you’re planning to use the car for longer, book one of our hourly packages or if you’re heading out of the city, book a 2, 3 or 4 day package. Choose to reduce your excess from £750 to £350 for only £1 too! Unlocking the car: When you're within 150 metres of the car, you’ll be able to unlock it in the app by swiping Unlock Car. If you see a DriveNow car and want to use it straight away, you can unlock it with your customer card by holding the card up to the reader on the windscreen. Inspecting the car: Once you arrive at your BMW or MINI, check the car to see if there are any damages. There's a menu in the app so you can see any previously reported damages on the car. If there are any new damages, report it via the app by calling our Damage hotline free of charge. Drive a BMW or MINI
Entering your PIN: Once you're at the car, open any door and enter your PIN in the app. You can also choose to use Touch ID (iOS) or Fingerprint (Android) for future trips. Setting off: All you need to do now is step on the brake and press the start button (located next to the steering wheel in a BMW, and below the radio in a MINI). Taking a break: If you need to park the car temporarily and keep it reserved, it’s no problem. We have a feature called Park and Keep. Use this when you’re popping into a shop or are using a package and want to continue your rental. Simply park and get out of your car and choose Park & Keep on the main app screen. Then just lock the car behind you using the app or your customer card! Dropping off your car
Parking: Reached your destination and want to end your rental? You can park your car for free in any residents’ or pay and display bay within the DriveNow Zone. See specific parking information here. Farewell: Once you've parked, simply switch off the engine by pressing the start/stop button. Get out of the car, lock it using your app or customer card and wait for a few seconds until the indicator on the windscreen turns green. You're done!