How does car sharing work with DriveNow?
How does car sharing work with DriveNow?
DriveNow's smart car sharing concept combines great fun on the road with fantastic flexibility: rent a car, whenever you need one! Choose your favourite from ten of the latest models and jump in and out, wherever you want! You can read how simple it is to use DriveNow here!
Join today and experience flexible car sharing with DriveNow
Two simple steps to join DriveNow:
Register online using our registration form. The registration fee is 30€.
Activate your customer account
Now all you have to do is upload a picture to the DriveNow app to identify yourself. Just follow the instructions in the app. As soon as we have verified your uploaded documents, we will activate your customer account, and notify you by email. Now just download the DriveNow app – and you're good to go.
Good to know: As a back-up solution in addition to the app, we will send you the DriveNow customer card to lock and unlock our cars by mail.
Sounds good? Then register online now. Download the app here!
Always ready – here's how to reserve your DriveNow car
Whether you need a car during the day or at night, DriveNow cars are parked all over the DriveNow Zone – ready for you to jump in and set off! We don't have any official pick-up and drop-off points.
You can locate your nearest car in a flash, using your smartphone or tablet. It pays to be quick though – a car can be reserved for you for up to 15 minutes before you need it. You can also reserve the car you want for up to 8 hours – at a cost of 15 cents per minute.
Ready to leave right now? Check out our traffic-light system! Are you next to one of our parked cars? How can you tell if the car is ready to rent? A reader on the windscreen shows different coloured lights, depending on the availability of the car.
- Green: the car is available for rental.
- Yellow: the car is currently reserved.
- Red: someone else has rented the car.
Set off in the very latest models – great driving guaranteed!
Which car do you fancy? Would you like to rent a BMW, or is a MINI more your style? DriveNow always has the right car ready to go – whatever you need it for!
All cars can be opened and locked using the app. Simply touch the open or lock button to open the car that you have rented. Alternatively, you can hold your customer card up to the reader in the windscreen, get in the car, and enter your PIN in the controller in the centre console. Then, simply press on the start/stop button, sit back and enjoy the drive!
Advice for last-minute rentals
Once you've opened the car with your customer card and entered your PIN, the on-board computer will take you through the logging in process step-by-step.
Taking a break
You are able to park up your car, without giving it back. Simply choose "Park & Keep" on the car display or in the app and lock the car using the app or your DriveNow customer card. Wait for a couple of seconds, until the light turns red. The car is reserved for you now for 30 cents per minute. The parking rate does not apply between Sunday - Thursday from 11 p.m. to 6 a.m. the following day.
Filling up and charging your DriveNow car
All fuel charges are included at DriveNow! Each car comes with a fuel card or charging card depending on the car type. You will be able to refuel at any of our partner fuel stations / recharge at charging stations with the card.
When the fuel tank or charge falls below 15% and you refuel / recharge the car, your account will be credited with 20 bonus minutes. To receive these bonus minutes, the fuel level will need to be over 90% at the end of your rental. To claim the bonus minutes by charging, all BMW i3s need to be returned to a charging station and plugged in.
Good to know: The fuel / charing card is located in the central armrest of the car.
Using DriveNow abroad
For Finnish customers, it is currently not possible to use DriveNow abroad. We will inform you as soon as you can enjoy the benefits of car sharing in all twelve DriveNow cities. Also, we will make sure that foreign customers are enabled to use DriveNow in Helsinki presumably in summer 2017.
Bye for now – simply drop off your car!
When it comes to dropping off your car, you benefit from full flexibility and convenience. You can leave it for free in virtually every public car park within the DriveNow Zone; You don't need to pay for a parking ticket at DriveNow. If special parking rules do apply, these can be found on the Helsinki city page.
Lock the car using the app or your DriveNow customer card and wait a second or two until the light turns green to confirm the end of the rental. That's all folks!
DriveNow Zone and parking regulations
The DriveNow Zone from Helsinki reaches from Lassas in the north to Kaivopuisto Park in the south. To the east, it commences in Kottby, and extends from there to Sibelius Park in western Helsinki. It also includes the areas of Sello, Kivimies and Lauttasaari. Good to know: you can also use DriveNow Carsharing to get you to the airport in Vantaa and back to the city.
All DriveNow MINI and BMW models can be dropped off anywhere in the DriveNow Zone free of charge, with the exception of private car parks, multi-storey car parks and parking zones with specific parking regulations, such as disabled spaces, loading bays, no-parking zones or taxi parking spaces. Read more about our parking regulations for Helsinki.
All prices are inclusive of VAT
1 Each rental transaction includes 200 km, and each additional kilometre costs 30 cents.