Hand over car with Handshake

Looking for a parking spot is now a thing of the past! With the DriveNow Handshake feature, you can easily hand over the car you’re driving to the next customer, virtually without stopping.

This is how Handshake works:

1. Agree on the handshake

If you’re the driver:

Enter your destination in the DriveNow app or in the Sat Nav in the car, and activate the option “Handshake at destination”.

If you’re the next driver:

The app shows you when a car is available with a Handshake, clearly marking its current location with an arrow. When you select the car, you will be able to see the estimated time of arrival for the car you are trying to reserve. A simple click will reserve the car for you in the usual way.

For the driver, the cockpit display will inform you as soon as your car has been reserved.

For the next driver, the driver’s final destination will be marked with a flag in the app and you’ll be able to follow the car’s arrival with the arrow symbol.

2. When you meet:

If you’re the current driver:

Once you reach your destination, stop the engine and - if the next driver is there – select “Hand over your car” on the display. Important: If the next driver does not turn up to take over the car, you can leave the car in a normal parking spot and end your rental as usual.

If you’re the next driver:

Have you found the driver of the car you’ve reserved? Wait until he has selected ‘Hand over your car’, then press ‘Take over’ in your app. The Handshake is now complete! Jump in and make yourself comfy. Your trip begins – just as normal – once you’ve entered your PIN.