DriveNow Customer Center
Contact information and support
Do you need help with your current rental?
DriveNow Technical Support is open 24/7.
Get the support you need before, during and after your rental. Please call DriveNow Technical Support if you have an active rental in our system and need support. You can call directly from the DriveNow app or through the link below.
DriveNow Technical Support
NOTE! Only for inquiries about your active rental, reporting of damages, etc.
Other departments at DriveNow Denmark
Find more information here.
The Copenhagen DriveNow Zone stretches all over main Copenhagen, from Hellerup Station in the north to Copenhagen Airport in the south. It also includes satellite areas such as the hospitals in greater Copenhagen, Høje Taastrup Station, Dragør, or DTU. Please note, that the DriveNow Zone is subject to changes.
Blue line defines the border of the DriveNow Zone. This is where our available cars are parked and where you must park the car to end your rental.
Green areas mean that an additional fee will be added to your trip if you end your rental here. The fee applies to all pick-ups and drop-offs at Copenhagen Airport.
Note: You will not be charged for ending your rental in parking garages Lüders (Nordhavn) and Ejler Bille (Ørestad Syd).
Red areas are areas where you cannot end your rental.
DriveNow at Copenhagen Airport
Our parking spaces are located at P7, just a few meters from Terminal 3. Use the parking card located in the armrest between the seats to gain access to the garage. A service fee of DKK40 applies when you start or end your trip at the airport.
Parking guidelines for Copenhagen
You do not pay for parking when you end your rental, but you have to pay attention to where you park. You can park the car at all public spaces with a time limit of at least two hours, where you would normally pay, but you cannot leave it on private parking spaces, car sharing spaces, and taxi spaces.