It’s that easy!
It’s that easy!
As a customer with DriveNow, you have easy access to hundreds of cars in and around Copenhagen – directly on your phone. With the DriveNow app, you can find and reserve a car, open it and drive directly to where you want to go. When you have parked the car correctly, you lock it and end the trip in the app. Just as easy as that.
How to register
The standard sign up fee is DKK 89. You get 30 bonus minutes for your first trip when you sign up, giving you time to get comfortable with the cars and learn how to drive our cars without paying for the first half hour.
During your registration, we will among other things ask for:
- your mobile number
- your email address
- drivers’ licence number
- payment information
You complete the registration in our app, where you need to upload images of your drivers' licence. We verify your licence as quickly as we possibly can and send you an email when you are registered. After that, you are ready to drive.
Sounds good? Register today!
Find, reserve, and open a car
Registered and ready to drive? Follow these steps and get on the road in no time.
|Open the app and find the car you would like to use for your trip.|
|Press 'Reserve'. The car is now reserved for you in 20 minutes.|
|Swipe 'Unlock' when you are close to the car. The doors will unlock.
Your payment starts when you have entered your DriveNow PIN.
|Get comfortable and enter your PIN in the app or car. You are ready to go!|
- As a DriveNow customer, you can rent cars around the clock with our app. Find, reserve and open any of our cars with a few clicks and be on the road in no time. During your rental, you are free to drive anywhere within Denmark, but you must end your rental inside the DriveNow Zone.
- Charging, refuelling, insurance, and parking inside the DriveNow Zone are all included with DriveNow.
Parking with DriveNow
Use the app to plan your trip. If you enter your destination in the app before starting your rental, the screen inside the will show you the way to your destination.
DriveNow Tips & Tricks
- Be sure to check the car for any new damages before starting your rental. If you find new damage on the car, you must inform our customer centre.
How to get started driving
Start the DriveNow car
Enter your DriveNow PIN in the app, press down the brake and start the car by pressing the START/STOP button in the car.
BMW i3 electric cars
Use the grey handle next to the START/STOP button to drive. Choose 'D' for drive and 'R' for reverse. The BMW i3 has automatic transmission.
Need to take a break during your trip?
Park and lock the car without ending your rental with 'Park and keep'. Press 'Park and keep' in the app and wait until the doors lock and the LED light turns red. The price for using 'Park and keep' is the same as when driving. Unlock the car in the app when you are ready to continue your trip. 'Park and Keep' is free of charge between 23.00 and 07.00, Sunday night to Friday morning.
Tip! You do not have to be within the DriveNow Zone in order to use 'Park and Keep'. It is only when ending your rental, you need to be within the DriveNow Zone.
When you are ready to end your rental
Park the car in accordance with our parking guidelines and swipe in the app to end your rental. When the light in the front window turns green, your rental has ended. Please note, that it is your responsibility to make sure that the car is parked correctly.
Make sure, that the car is parked in a public parking spot with no hourly restrictions and can stay parked for at least 2 hours.
Park the car at least 10 metres from intersections. In most intersections, this is marked with a yellow triangle on the pavement.
You are not allowed to end your rental in private parking areas (see list of exceptions), areas with hourly restrictions or in special spaces such as car sharing spaces, taxi spaces or disability spaces.
The Copenhagen DriveNow Zone stretches all over main Copenhagen, from Hellerup Station in the north to Copenhagen Airport in the south. It also includes satellite areas such as the hospitals in greater Copenhagen, Høje Taastrup Station, Dragør, or DTU. Please note, that the DriveNow Zone is subject to changes.
Blue line defines the border of the DriveNow Zone. This is where our available cars are parked and where you must park the car to end your rental.
Green areas mean that an additional fee will be added to your trip if you end your rental here. The fee applies to all pick-ups and drop-offs at Copenhagen Airport.
Note: You will not be charged for ending your rental in parking garages Lüders (Nordhavn) and Ejler Bille (Ørestad Syd).
Red areas are areas where you cannot end your rental.
DriveNow at Copenhagen Airport
Our parking spaces are located at P7, just a few meters from Terminal 3. Use the parking card located in the armrest between the seats to gain access to the garage. A service fee of DKK40 applies when you start or end your trip at the airport.
Parking guidelines for Copenhagen
You do not pay for parking when you end your rental, but you have to pay attention to where you park. You can park the car at all public spaces with a time limit of at least two hours, where you would normally pay, but you cannot leave it on private parking spaces, car sharing spaces, and taxi spaces.