How do I register for DriveNow?
I'd like to use DriveNow for business
How do I find, reserve or unlock a DriveNow car?
How do I start my rental?
How do I end my rental?
Where can I park and leave the car?
I need to make a stop during my trip - what do I do?
Where are the cars located?
What do the colors on the map mean?
Payment and Products
Which payment cards can I use?
When does payment start and stop? When do I pay for my trip?
What's included in the price I pay to rent the car?
What are 'bonus minutes' and 'monetary credit'?
In what order are minutes and credit used?
What products and packages do you offer?
What cars are in your fleet?
What's the main differences between the electric BMW i3 and the petrol cars?
How do I remove the charging cable from the i3's charging port?
How do I charge the BMW i3?
How do I refuel the petrol cars?
Important to know about damages
What should I do if I damage the car?
SHARE NOW FAQ
What changes for DriveNow customers regarding SHARE NOW?
What do these changes mean?
Will the DriveNow Zone and car2go Home Area change?
How can I register for car2go, if I'm not a member yet and what does it cost?
What happens to my DriveNow account?
When will the SHARE NOW App be available?
Can we help?
Contact our Customer Centre
+45 7210 8371