How does car sharing work with DriveNow?
How does car sharing work with DriveNow?
DriveNow's smart car sharing concept combines great fun on the road with fantastic flexibility Rent a car, whenever you need one! Choose your favourite BMW or MINI model and jump in and out, wherever you want! You can read how simple it is to use DriveNow here!
Simply register – joining DriveNow couldn't be quicker!
Register online via the registration form. There is a one-off registration fee of 29 €.
Activation of your customer account
You can then use the quick and secure online service to upload a photo and confirm your identity. After the verification, we will activate your customer account and send you your DriveNow customer card by post.
Download the app and get started
All you need to do now is download the DriveNow app – if you haven't already done so – and you're ready to go!
Always ready – here's how to reserve your DriveNow car
Whether you need a car during the day or at night, DriveNow cars are parked all over the DriveNow Zone (e.g. in Munich, Cologne and Berlin) – ready for you to jump in and set off! We don't have any official pick-up and drop-off points.
You can locate your nearest car in a flash, using your smartphone. It pays to be quick though – a car can be reserved for you for up to 15 minutes before you need it. You can also reserve the car you want for up to 8 hours – at a cost of 10 cents per minute.
Ready to leave right now? Check out our traffic-light system!
Are you next to one of our parked cars? How can you tell if the car is ready to rent? A reader on the windscreen shows different coloured lights, depending on the availability of the car.
Green: the car is available for rental.
Yellow: the car is currently reserved.
Red: someone else has rented the car.
How to unlock the car and start your ride
Which car do you fancy? Would you like to rent a BMW, or is a MINI more your style? DriveNow always has the right car for any occasion.
All cars can be unlocked and locked using the app. Simply swipe the unlock or lock button.
After unlocking the car with a swipe in the app, you simply need to open any door to the vehicle, so we can make sure you’re actually at the car. Then enter your PIN on your phone screen and start your rental immediately. Sounds good? It gets even better. After entering your PIN once, you’ll be asked if you want to set up Touch ID/Face ID (iPhone X) or Fingerprint (Android) for future trips.
What are the advantages of Touch ID/Face ID or Fingerprint? You can save time by not needing to use the iDrive controller in the car, and you won’t need to worry about forgetting your PIN.
Alternatively, you can always use your customer card to start your rental. Hold your customer card up to the reader in the windscreen, get in the car, and enter your PIN in the controller in the centre console. Then, simply press on the start/stop button, sit back and enjoy the drive!
Using DriveNow abroad
Enjoy driving without borders: If you choose to pay by credit card, and once you've accepted the terms and conditions for your particular country, you can enjoy the benefits of car sharing in the twelve DriveNow cities.
Payment by credit card
Only customers who have entered their credit card details as a form of payment are authorised to use DriveNow abroad. For driving in Helsinki only Visa and Mastercard are accepted as a payment method.
Additional documents needed for using DriveNow in Copenhagen
You can now use DriveNow in Copenhagen. You must, however, make sure that your driving license has been validated beforehand.
- Open the DriveNow app and scroll to Copenhagen in the map.
- Follow the steps in the app and upload a photo of yourself, together with the photo from your driving license. Afterwards, accept the terms and conditions for Denmark.
- Your uploaded photos will be verified quickly. Once you have received confirmation by email, you can enjoy unlimited access to DriveNow in Copenhagen.
Cities Where you can drive abroad
*Saving packages and bonus minutes are unusable and unattainable while using DriveNow abroad.
Bye for now – simply park your car!
When it comes to ending your rental, you benefit from full flexibility and convenience. You can park your car for free in virtually every public car park within the DriveNow Zone; You don't need to pay the parking meter with DriveNow. If special parking rules do apply, these can be found on the city page.
Lock the car using the app or your DriveNow customer card and wait a second or two until the light turns green. That's all folks!
Taking a break
You are able to park your car, without giving it back. Simply select "Park and keep" then lock the car using the app. Wait for a couple of seconds, until the light turns red, the car is reserved until you comeback. The rental rate for "Park and Keep" does not apply for overnight parking between midnight and 6 a.m. on weekdays.
All fuel charges are included at DriveNow! Each vehicle comes with a fuel card or charging card where youou will be able to refuel/chrage at any of our partner fuel stations (Total and Aral) / or charging stations with the card.
When the fuel tank or charge falls below 25% and you refuel / recharge the car, your account will be credited with 30 bonus minutes. To receive these bonus minutes, the fuel level will need to be over 90% at the end of your rental. For all BMW i3s, they will need to be returned to a charging station and plugged in.