How does car sharing work with DriveNow?
How does car sharing work with DriveNow?
DriveNow's smart car sharing concept combines great fun on the road with fantastic flexibility. Rent a car, whenever you need one! Choose your favourite from six of the latest models and jump in and out, wherever you want! You can read how simple it is to use DriveNow here!
All you have to do is register: that's how quickly you can be on-board with DriveNow
Flexible driving fun with the BMW or MINI of your choice – how to join us:
Register online using our registration form. There is a one-off registration fee of €29.
Activate your customer account
Now all you have to do is uploading pictures of your documents and a picture of yourself to the DriveNow app to identify yourself. Just follow the instructions in the app. As soon as we have verified your uploaded documents, we will activate your customer account, and notify you by email. Once you received this email, you're good to go!
Good to know: As a back-up solution in addition to the app, we will send you the DriveNow customer card to lock and unlock our cars through the ordinary mail.
Sounds good? Then register online now. Download the app here!
Always ready – here's how to reserve your DriveNow car
Whether you need a car during the day or at night, DriveNow cars are parked all over the DriveNow Zone – ready for you to jump in and set off! We don't have any official pick-up and drop-off points.
You can locate your nearest car in a flash, using your smartphone or tablet. It pays to be quick though – a car can be reserved for you for up to 15 minutes before you need it. You can also reserve the car you want for up to 8 hours – at a cost of 15 cents per minute.
Ready to leave right now? Check out our traffic-light system!
Are you next to one of our parked cars? How can you tell if the car is ready to rent? A reader on the windscreen shows different coloured lights, depending on the availability of the car.
- Green: the car is available for rental.
- Yellow: the car is currently reserved.
- Red: someone else has rented the car.
Set off in the very latest models – great driving guaranteed!
Which car do you fancy? Would you like to rent a BMW, or is a MINI more your style? DriveNow always has the right car ready to go – whatever you need it for!
All cars can be opened and locked using the app. Simply touch the open or lock button to open the car that you have rented. Alternatively, you can hold your customer card up to the reader in the windscreen. You can enter your PIN directly in the app, or in the car with the controller in the central console. Then, simply press on the start/stop button, sit back and enjoy the drive!
Advice for last-minute rentals:
Once you've opened the car with your customer card and entered your PIN, the on-board computer will take you through the rental process step-by-step.
Taking a break
You are able to park your car, without giving it back. Simply choose "Park & Keep" on the display or in the app and lock the car using the app or your DriveNow customer card. Wait for a couple of seconds, until the light turns red. The car is reserved for you, now for 19 cents per minute. The parking rate does not apply between 10 p.m. and 6 a.m. (only from Sunday to Thursday).
Filling up your DriveNow car
All fuel charges are included at DriveNow! Each vehicle comes with a fuel card or charging card depending on the car type. You will be able to refuel at any of our partner fuel stations / recharge at charging stations with the card.
When the fuel tank or charge falls below 25% and you refuel the car, your account will be credited with 20 bonus minutes. To receive these bonus minutes, the fuel level will need to be over 90% at the end of your rental.
Using DriveNow abroad
Enjoy driving without borders: If you choose to pay by credit card, and once you've accepted the terms and conditions for your particular country, you can enjoy the benefits of car sharing in the twelve DriveNow cities.
Recharging your DriveNow car
Each electric car is equipped with charging cables. If you recharge the car when the autonomy is 25% or lower, your DriveNow account will be credited with 20 bonus minutes. To get more information about where and how to charge DriveNow cars, click here.
Good to know, the fuel card and the charging card are located in the central armrest in the car.
Payment by credit card
Only customers who have entered their credit card details as a form of payment are authorised to use DriveNow abroad. For driving in Helsinki only Visa and Mastercard are accepted as a payment method.
Additional documents needed for using DriveNow in Copenhagen
You can now use DriveNow in Copenhagen. You must, however, make sure that your driving license has been validated beforehand.
- Open the DriveNow app and scroll to Copenhagen in the map.
- Follow the steps in the app and upload a photo of yourself, together with the photo from your driving license. Afterwards, accept the terms and conditions for Denmark.
- Your uploaded photos will be verified quickly. Once you have received confirmation by email, you can enjoy unlimited access to DriveNow in Copenhagen.
Cities where you can drive abroad
*Saving packages and bonus minutes are unusable and unattainable while abroad.
Bye for now – simply drop off your car!
When it comes to dropping off your car, you benefit from full flexibility and convenience. You can leave it for free in virtually every public parking spot within the DriveNow Zone. You can also use the public carsharing spots at Roodebeek, right next to the Roodebeek metro station and the Woluwe Shopping Center or the public carsharing spots next to the NATO offices. DriveNow has also designated parking spots at Docks Bruxsel, at the Hospital Chirec Delta and at Tour & Taxis. In addition, DriveNow owns designated parking spaces in 11 Interparking garages, 9 situated in the city center and 1 situated at Brussels Airport.
With DriveNow you don't need to pay for a parking ticket. Read our Parking Guidelines for more information about parking in the DriveNow Zone in Brussels.
Lock the car using the app or your DriveNow customer card and wait a second or two until the light turns green. That's all!
DriveNow Zone and parking regulations
The Brussels DriveNow Zone stretches from the Gare de Bordet and Gare de Schaerbeek stations in the north to the Gare de Uccle-Calevoet station in the south, and from the Parc de Woluwe in the east to Gare du Midi station in the west and to the Elisabeth park in the northwest of the city. You can also use DriveNow car sharing to get you to Brussels Airport in Zaventem and back to the city again easily. There are several designated DriveNow parking spots throughout the city.
What the colours mean:
Within the blue line - Area where cars can be found and parked.
Turquoise – Area where additional fees can be charged for renting and parking.
Red – Not allowed to end rental.
DriveNow at Brussels Airport ✈
Virtually as quick as flying: DriveNow gets you to the airport in Zaventem rapidly – getting your holiday off to a more relaxed start. And when you fly back home, you can save yourself the crowded train and bus rides with our Drive'n'Fly rate. Simply jump into your reserved car, make yourself comfy and head on home without the stress. Our parking spaces are located at P3-Holiday Parking, level 2. A service fee of €10 applies when you pick up or drop off a car.
All DriveNow BMW and MINI can be dropped off anywhere in the Brussels DriveNow Zone free of charge, except in private car parks, multi-storey parking garages where DriveNow doesn’t have a cooperation and parking zones with specific parking regulations, such as disabled spaces, loading bays, no-parking zones or taxi parking spaces.